Privacy, Terms & Disclaimer

Privacy, Terms & Conditions, Disclaimer:

Who we are and what these T&Cs relate to: the Performance Institute of Scotland/Noble House (“us”, “we”, or “our”) that operates the website performanceinstitute.scot (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

What personal data we collect and why we collect it:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, telephone / contact number, postal address (“Personal Information”).
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third-party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

Services/Programmes we Offer

All individuals participate at their own risk and are giving informed consent by signing up to a course or programme.  We are an active research business, which means we may record sessions for research purposes (explicit contracting explains to any participant when this discretionary activity is taking place, and your participation, if any, will be sought and authorisation will be required from you). No audio or video recordings will be shared without explicit permission from any participants involved.

Payments and Terms, Cancellations

Full payment must be received in advance of any course, unless a payment plan has been mutually agreed. If cancellations are made with less than 48 hours notice, full payment is due.

Cookies
“Cookies” are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement. We use these cookies to collect information. As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. Please note that you can access cookie information when first visiting the site (Accept or Reject).
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Behavioural Marketing
Noble House uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third party vendors (Google & Facebook) use cookies to inform, optimize and serve ads based on your past visits to our Service. You can opt-out of remarketing by visiting these links: For Google: https://support.google.com/ads/answer/2662922?hl=en; For Facebook: https://www.facebook.com/ads/website_custom_audiences.

Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance with Laws
We will disclose your Personal Information where required to do so by law or in accordance with an order of a court of competent jurisdiction, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security
The security of your Personal Information is vitally and critically important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant Scottish, UK and EU legislation; in using this site you agree that we remain harmless from any subsequent issue that may arise from your use of this site for any purpose and in all instances.

International Transfer
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of Scotland shall have exclusive jurisdiction over the matter.

Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. We remain harmless in the case of any and all issues you may have that arise with linked websites / actions you undertake from leaving this website.  Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Children’s Privacy & Protection
Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy and T&Cs of Use
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If we make any material changes in this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Jurisdiction
This Policy shall be governed and construed in accordance with the laws of Scotland, without regard to its conflict of law provisions.

What rights you have over your data

If you have an account on this site, or have left comments, or submitted information to us using the Contact Form(s), you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

Only contact information is held in protected online cloud systems, to facilitate contact with you and our associates; any  private confidential information is held offline at Noble House and not available or accessed by anyone other than our qualified, internal staff. You can rest assured that all information held is treated as confidential.

Questions and Issues arising:

Should you have any questions relating to these policies, or general interaction with either this site or the services from the Institute, please contact us here – or click the button below to send us a message – thanks.